Hi Tom, For X or Z sales reads from EPROM tills, the till only returns the consolidated sales and value per PLU number and Price Band. The date and time information for these sales in Ecr Manager repo...

Hi Tom, The Plu Sales History in Ecr Manager is "fed" by a Z1 or Z2 Plu Sales job (there is a system option to choose which Z level to use). Possible causes of no Sales History since March would inclu...

Hi Tom, In broad brush terms, you would need to: (1) Change the file setup on the till itself so that it actually has 3 price levels per PLU item. (2) Change the download settings for the relevant loc...

If the background colour of screens on the Sharp Pos terminal (as opposed to on Ecr Manager) has changed then it probably means that the Sharp Pos database values for one or more of its first 32 colou...

Hi Andy, At least these are the old EPROM tills, so it is only the back office side that will be relying on Windows 10. That said, it is one of the minor amusements of life when out and about to spot ...

As the developer of Ecr Manager, I would like to respond to the points in the post. Firstly, Ecr Manager 3 IS now fairly ancient in software terms. Development on this version ceased in mid 2006 and t...

Hi Kai, Glad to hear it's still working for you, those X300 terminals got some mixed responses back in the day but their quirks always made them interesting to program for. All the best, Graham

Hi Kai, There is another point about X300 image downloads that I had completely forgotten in the ensuing 10 years. The X300 gets its images from a RAM store which is copied to the PRESET folder on shu...

Hi Kai, According to my email archive, we were aware of an image with button image transfer back in 2008 !! The nature of this issue was that a master X300 terminal, on receiving one or more button im...

Hi Kai, When everything is setup correctly, Ecr Manager and the X300 will read and write files to these folders as required for each task. You don't need to create the files yourself. (If I recall cor...

Hi Kai, I replied to your personal message, but am not sure if it actually got sent. You were saying in your PM that you browsed to where Ecr Manager thought the COMMAND folder was, but it was not the...

Hi, Apologies for the late reply, not been on here for several months. To the best of my knowledge, Ecr Manager V5 will work on most Windows 10 systems, although I have heard of a handful of sites whe...

Have sent you a PM about the File9999.dat issue. Graham

Hi, I've sent another PM about the passwords, as for the "power off" issue, my contact at Sharp said that it sounded like a network / clerk configuration problem, but was the sort of thing t...

Hi, That being so, it's probably more to do with the till side than with our software, but I'll ask my contacts at Sharp if they can shed any light. There is a "power off" error condition (E...