Sorry for not replying for a while. I'm not sure if I have a 254 key as the system uses swipe cards and I cannot see any numbers on them, unlike the good old long plastic keys of the Bass Retail Syste...

Hi Ilesy, Did you manage to sort this and did you find a manual in the end? Cheers

Hi Chris, Did you resolve this one or still need help with the halfs? Cheers

Hi, Have you managed to resolve this? If not, what is it you are trying to do and with which software? I would suggest going down the rs232 connection route initially which I can assist with Cheers

Hi there, Did you get sorted with this? If not let me know and I'll try to assist.

Hi there, That is not a good sign, it means the register has lost all settings and has no programming at all. Are you looking to program this back up yourself? If so it will be tricky but am sure I ca...

Hi, The procedure to allocate a plu to the keyboard should be: Key to SP Key in 111 and press X Key in the PLU number Press decimal point Press the physical key that you want to program Press cl twice...

Hi, These tills did have a habit of not coming back on when they were switched off and back on quickly by the power switch. I found that leaving the power switch on but unplugging the till from the po...

Hi, I've never seen these before at all but I do have a manual for a JCM Gold G-225, do you think that is similar? Let me know and i'll send you the manual if it helps. Cheers

Mary, Did you resolve this issue as I see you have posted a new query this morning?

Hi, The quickest / easier way is just to add a new PLU called Refused or whatever you prefer, link it to a new group and add it to the screen somewhere. If you leave the cost price and selling price a...

Hi again, It sounds very much to me like the keyboard has been changed to the default layout as opposed to the programmable layout that you need to be using. If you try doing the reset again where you...

Hi Mary, When you say not working what exactly do you mean? Is the printer not working at all or is the paper coming through fine but nothing is physically printing on the till roll?

Hi, That message would indicate that the reset has been done correctly so it should have kicked back in, what is the current state of the till? does it beep when keys are pressed or just do nothing? d...

Hi Alan, What is it you are looking to do, is it just to keep the basis of the program that is on there and just reprogram all products, groups clerks etc or where you looking to completely start agai...