Welcome to EpoS Wizard!
Hi all,
Does the SPS-2200 support talking to printers via a network?
I see there are options in S-Mode to set Ethernet port and then define as a Printer, I have been trying to use these settings to get the till to talk to the printer but I am having absolutely no luck getting a known working network printer to be used as a kitchen printer.
I have set all the relevant System Printer Settings, I have set the KP Routing and PLU options correctly.
When I cash a sale, I get an error that the Kitchen Printer is OFFLINE.
I have a complicated network setup here, VLAN's, multiple switches etc, so decided to plug everything into a dump switch, still nothing! I have also confirmed that the network cables are indeed OK.
Lost with this one, I really am!
yes they do
but if you have done the kp routing correctly then ..... perhaps something is faulty - call your dealer.
I have just put a network sniffer on the network and only once out of many times did the till actually send any data to the IP address of the printer!
My dealer is being evasive, and quite frankly I doubt he would be able to figure this out!
I'll post some screen shots of my settings later, perhaps I am missing something obvious!
OK, here are some screenshots.
Port Settings:
System Printer Settings:
Kitchen Printer Routing Settings:
PLU Status Group Settings:
Please tell me I am doing something wrong!
Thanks
im assuming that you are showing this from till~1 ?
not sure id have printer #2 called kitchen - to be kitchen printer numbers 1 and 2??
you could try slowing the virtual baude rate down a bit - give a slow network a chance - try 9600
though to be fair if your tmt88 is an ip printer i guess it shouldnt make any difference - try setting a back up to the receipt printer too - that way staff know if food has failed to go to the kitchen
