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Sharp UP 3500 cant communicate with slave

 
Sharp Cash Register Equipment
Last Post by Anonymous 8 years ago
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 Anonymous
Apr 05, 2016 2:24 pm
(@Anonymous)
Joined: 1 second ago

Hi All

Hoping someone can help with the below.

I have a pair of Sharp UP 3500 tills in a Pub, a Master and a Slave. On Saturday night, of all nights, the slave till stopped working. It is on but wont allow you to input or open any tables. It keeps saying power off.

If I try and do a reading from the master till it says the same, "power off". It has also slowed down the master till so it takes slightly longer to enter items into the till. I have checked all the cables, some are under the floor so I cant tell if they have been damaged. I was hoping someone could tell me if this is a problem with the cables between the tills or a software issue.

Many thanks in advance.

R

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