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PROBLEM WITH CE-4200 CASH REGISTER

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Posts: 4
Topic starter
New Member
Joined: 17 years ago

CE-4200
Hi
You helped before can you help again Please. The till is showing P1 and is not functioning

DAWN KILINC

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1 Reply
Posts: 700
Admin
Honorable Member
Joined: 17 years ago

Hi Dawn, Welcome back Very Happy

As far as i'm aware P1 is not actually an error message, it just sounds to me like it is stuck in a programming mode.

The first thing to try would be to:
Turn the key to Program
Press SUBTOTAL.

If the message still appears when you turn back to R then try again but press SUBTOTAL twice.

If not it would be worth turning back to Program and pressing CASH.

If you still cannot clear the P1 message I would remove both till rolls and check for any paper jams or other blockages in the printer, then replace both rolls and try the Initial Reset procedure i gave you before. (it might take a few attempts before it kicks back in) it was as follows:

Turn the key to Off
Hold down the Receipt Feed key
Quickly turn the key to Program (Whilst still holding Receipt Feed down)
A row of FFFFFFFFF's should appear on the display
Press Subtotal - A small confirmation ticket should print out

Please let me know how you get on.

Regards

EPoS Wizard

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