Welcome to EpoS Wizard!

As you’ll no doubt have noticed if you’ve previously visited any time in the last decade or two, EPoS Wizard has undergone some quite drastic changes!

YOU WILL BE REQUIRED TO CHANGE YOUR PASSWORD
(See below if you are unable to receive a password reset request)

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Uniwell tx850

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Hi
I tried to print a z report last night and the printer had ran out of paper. I changed the paper but my screen is just showing 'Printing to KP' no matter what buttons i press it doesn't do anything. I have tried switching the machine off completely and unplugging the printer etc. but when i turn the machine back on it is still on the same screen - can anyone help?
thanks

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You need to do an Initial Reset - Power off , key to 'IR' position (unmarked, one after Z1/P), finger in top-left of touch-screen, power on, 4 beeps, key back to 'Reg'.

May well not be able to reprint the report though, Always check for paper first.

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