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EPoS Hardware
Touch Screen Hardwa...
Scanner Issue
 
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Scanner Issue

 
Touch Screen Hardware
Last Post by gibby 8 years ago
3 Posts
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Posts: 17
 gibby
Topic starter
Apr 23, 2016 2:31 pm
(@gibby)
Active Member
Joined: 16 years ago

Hi, we are trying to upgrade to a new epos system but the scanner adds a quantity of 14 rather than one.
I have tried various options in the setup book and managed to change it to 13 & 5 but never to just 1
using it in notepad it appears to be fine, just adding the code

the scanner is a taotronics tt-bs003
We are using an opencart ecommerce webstore with till magic extension, sadly the support for till magic is awful and they never respond.

we are hoping its just an issue with the barcode scanner

thanks
G

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Posts: 2464
 andy-the-diver
May 05, 2016 7:20 am
(@andy-the-diver)
Member
Joined: 15 years ago

WHAT Happens if you type the barcode number directly into the plu button?
If the till is picking up the correct product from the scanner - I cant see the scanner being the issue.

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Posts: 17
 gibby
Topic starter
Jul 16, 2016 9:49 am
(@gibby)
Active Member
Joined: 16 years ago

It adds 1, not 14

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