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Sharp XE-A102

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Posts: 2
Topic starter
New Member
Joined: 13 years ago

Hi. My machine is freezing every now and then. It beeps and then displays 0's. We can take the bateries out and unplug it and it eventually goes back to normal. Any thoughts n how i can stop this.

Thanks
Dave

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3 Replies
Posts: 859
Prominent Member
Joined: 14 years ago

Is the machine doing this while no one is using it?
If not, it's possible someone is pressing the received on account (RA) button. The machine then expects a value to be entered followed by a tender (cash, cheque, etc).

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Posts: 2
Topic starter
New Member
Joined: 13 years ago

We enter the value of the transaction, press the 1,2 or 3 button to indecated cash, cheque or card and then the big blue button to open the draw. Have been using it like this for three years. No problems.

If now freezes once the 1,2 or 3 button is pressed and before the bg blue button can be pressed.

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Posts: 859
Prominent Member
Joined: 14 years ago

That's not quite the way you should use it, but it should still work.
Normally you ring up the cost of things into a department (1,2,3,4,5), then finish of the sale by either cash, (the big blue button), or CH or CR.
What might have happened is the till has been set to compulsory Sub Total (ST) and/or compulsory amount tendering. To make sue it isn't, set the mode switch to Z/PGM then type in : 1 - #/ST - 11200080 - #/ST - #/ST
Ignore the - that's to separate the steps.

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