Loading printer driver

Just before ICR Loads, there's a launcher with a countdown bar - hit cancel on that to stop the loading process. However before you try that, try setting up your printer as a tmt88. Ive never yet needed to load additional drivers for a printer to be recognised by icr. Its far more likely to be the baud rate set in I/O parameters.

If they've got Win XP then it wouldn't surprise me if ICR is launching directly, rather than through the delayed launcher.

If it's a serial printer then it should just work but it may well be a USB printer, hopefully they've bought the three-in-one from MUNBYN though.

Also, if they're planning to download a driver from the Interwebz then they'll need a keyboard, so why not just Alt-Tab to the desktop anyway?

As a start though turn the printer off, hold down the 'Feed' button and turn the printer back on to get the self-test printout. That'll tell you how it's set up, what baud rate etc...

Thank you guys. I've got it connected via a serial cable. It is printing - but streams of gobbledegook! I printed the test page and the only thing that looks like a baud setting is the serial config of 19200,n,8,1 - so I tried changing the setting to 19200. But still the same unfortunately. This is our third printer and the other two we just plugged and played. I've got it set as an Epson TMT88. Will try and borrow a keyboard from someone. Bit of a nightmare as so many of our customers need receipts!

If the receipt self-test shows 19200,n,8,1 then that should be what you set ICR Touch to on the correct comm port. Make sure you restart the machine after changing any of this sort of setting though.

If it still fails, try uploading a photo of the receipt self-test and of the failed printout