Hi have a dx915 setup with one tp932 remote receipt and one tp922 kitchen printer. I'm getting 'kp paper low' error message flashing up on the till when I'm sending orders to the kitchen printer. This...

Hi I have a sx7505 which keeps bleeping with "customer A" flashing. This is a single printer ecr. It has a green head up lever which is down in its normal position. If I do an IR, it still c...

when you say no keyboard, I assume the keyboard is not responding. If so check you have connected the keyboard back in to the board. If you want to do a ram clear, turn m key into sp, hold down the 3 ...

goto program fuctions in sp mode, logged in as engineer, type ****. This will zero all sales totals. You won't lose the other data i.e. products, keyboard, clerks etc.

I agree with simon. Looks like you may have lost the flash file. You would have to 9901 the till i.e. ram clear and set it up again. You can do this by typing in 9901 in sp position or blind position....

I've had problems before with ethernet TP printers, similar to what the previous reply said. Check the LED on the back of printer when its connected on the network, also try moving the cable near the ...

Does anyone know why a dx895 screen would go blank white? I do reset, screen comes back, then warps to blank white again after 20 minutes. Sometime after reset till last longer, maybe a day or months....

Hi, I have two dx895's using a table plan. sp112 max set to 400 tables. 255 clerks. Initially track headers and lines were increased from 100, 1000 to 200, 2000. One of the tills is used more for tabl...

the thing is the ip settings bit when you do a reset reverts to id in ip. Nothing else changes i.e. id, subnet, gateway etc. Only the ip address goes to e.g. from original ip setup 192.168.19.54, it g...

Hi does any one know why my uniwell 922 and 932 printers would lose its ip address. Happens on a weekly basis, have to call engineer out to fix it. Engineer sets it up again. Been told it only happens...

Hi I have 4 dx895's and 3 kitchens printers setup on an IRC ethernet network. I have problems when my bar become's very busy i.e. get lots of pink tables, or table cannot be picked up on another ecr. ...