Hi I have been using Sharpsoft ECR Manager software and can see that the is a report in the immediate task X1 section called PLU hourly Group Report. I am assuming that this report will be the same ...

I have a service key - what do I need to change it too?

When I first set up the till I didn't really know what I was doing have been learning as I go along. We wanted to run weekly tabs so the only way I could see of doing this without wiping the GLU data...

It is just the ECR Manager so the full one i think - but not the stock manager. We will be using it with an Up 700 till. When I connect it up will I be able to look at historical data from the till or...

Hi All I have been given the above software to use on our till but have no idea how it works. I am having trouble finding much on the internet about how to use it there is a manual with the disk that ...

So if we are running weekly tabs the ind clerk will only be able to print off a reading report not resetting?

Hi I have now set up two clearks on the till and have given the manager silver key to someone else who is not always at the bar to restrict the voiding. However my problem is that the OP silver key w...

That is awsome all working! Thanks so much!

Hmmm I did this and made two overlapping clerks as we only have the standard memory. However now I dont seem to be able to open all the GLU's now some come up with No authority error?! Also when I cha...

Yes we do! Had to file part of a manager key down to make one!

That sounds like what we need, we only need to overlapping clerks how do I set the till to allow this?

Thanks for your help on this. In our situation I think limiting the void function will do the trick - so that is great news. The other thing we are also trying to do which we do not currently do is ...

We are using a Sharp UP 700. I can see that on the x reading it sometime comes up with a VD total from looking at the internal till roll this does not always add up to the total of the voided transact...

Hi I am trying to tract what has been voided off our till. We are running tabs on a weekly basis but are concerned that some tabs maybe voided off at the end of the week rather than being cashed off...