Hi, I've managed to track you down a manual and emailed it to you, let me know if it helps. Regards EPoS Wizard

Hi, Welcome Back The Receipt Print will be fine, it's just that you need to press it twice, the first time it asks which clerk so you press Receipt Print again to produce the receipt. The Products ...

Hi, You need to create a Clerk to be a report clerk first. Go into 123 - Clerks and give one a name of your choice like manager or reports or something. Give it a logon code and change the Rep Secure ...

Hi, The battery can easily be seen in the middle of the main board when the the lid is removed, the thing to try is unplugging completely from the power, removing the battery connections for a few hou...

Hi, It's really difficult to say without seeing it, does it beep when you press the numbers in the SP position and if so do the numbers appear on the screen? Cheers

Hi Matt, Sorry for the delay. Yes there is another possiblilty, there are different models and different initial resets, please give this a try and let me know how you get on: Turn to the secret posit...

Hi, The uniwells can do Journal streaming via the RS232 ports to monitors etc, It's something I've never actually setup so unfortunately i can't be more help than that. Cheers

Hi, Thanks for that - It's now corrected.

Hi, Give this a try for the date order: Key to P Press 2 Press RA Press 1 Press CASH/TEND And give this a try for the decimal point: Key to P Press 1 Press RA Press 6 Press CASH/TEND Please let us kno...

Hi, In that case, give this a try: Turn to PGM Press ST Key in 68 Press X Press ST Press TL/NS Turn back to R Give it a test and let me know the results. If it doesn't do what you wanted please rep...

Hi, Do you already have a discount key on the keyboard but it's just not working or do you not even have one at all? Yes It can be setup to take 10% of the Subtotal, I'll try to guide you through that...

Hi Charlie, Unfortunately I don't have a manual, but i do know how to rectify it: Turn the key to Z1/P Key in 320 Press X2 Key in the PLU number that you need to change the Halo of Press Decimal Point...

Hi, I'm certain you can do it, can you print a program read first: Turn to PGM Press 2 Press TL/NS Look on the printout for #68 and tell me the 8 numbers to the right of it (Something like 0010001) Th...

Hi, It's worrying that none of the number keys are working because you can't do anything with it in that condition. Is your keyboard layout the same or similar to this:

Hi, You will need to contact one of your local uniwell dealers to obtain the engineer code.