Welcome to EpoS Wizard!
uniwell tx850. im so lost
ok firstly i have bought a uniwell tx850. i have figured out how to basically program it, next i need a cash drawer as the one i have has 3 pins and the till has 4 pins so i cant see that working, secondly i have a kp, but the morons cut off the connector from the till end so i need a new one of them. so basically i think i need someone to come out and fix it for me and get me a drawer and connector and fully program the till..... but where do i find someone to do all this please help me as its my main till in the bar and its not really functioning properly, obviously im not expecting any of this for free, im in folkestone kent aswel...help and quotes would be much appreciated many thanks....oh and lastly need a back office programme as i dont know how to set that up and communicate with the till...asking much i am, great full i would be
Hello,
I'd love to help but unfortunately am nowhere near Kent
Just looking back over your post though things may not be quite as bad as you think
1. Cash Drawer - Most standard cash drawers tend to use the pins to fire so I would be surprised if we cannot get this working. when you say it only has 3 pins and the till has 4, do you mean the actual connector is different? or are you saying the connectors are the same but it only has 3 coloured wires inside it? (If you are unsure maybe you could send a picture of them?)
2. Kitchen Printer - how was this actually cabled up and what exactly has been cut? Is it just the cabling between the 2 devices that is damaged inwhich case you could rejoin it, or is the actual connector damaged? is there any chance of a picture if it's hard to explain in a reply?
3. Programming - this can be quite long winded I wont lie, but with a little guidance it's nothing you won't be able to do yourself, it's just a case of knowing the best way to tackle it which I'm sure I could help with.
dont panic, you can sort this.