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please help sx 700

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Posts: 700
Admin
Honorable Member
Joined: 18 years ago

Hi,

If you edit till 8 in the software are the settings the same as that for till 1, with the 38400 ect? If so then yes.
Was the master till always numbered as till 8 then, because there should be somewhere in the software to tell it which till is the master, has you seen this setting?

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Posts: 77
Topic starter
Trusted Member
Joined: 16 years ago

till eight is set as master in the software the only thing i have not done is set everything to no on the flags will try about 3 and let you know

if its baud rate then i have alreadyy tried that

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Posts: 77
Topic starter
Trusted Member
Joined: 16 years ago

well the good news is i can contact till 8 from the back office, when i did a network test it failed on till 7,8,9,10,11

so i reset the irc and tried to send data around it completes suc on 1-6 and fails on the rest,

also the data i sent around wasnt on the tills neither was the keyboard layout

im still stuck on co,c1 no matter what i do it just alternates between those and fo,f1

any ideas

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Posts: 700
Admin
Honorable Member
Joined: 18 years ago

If the IRC Initial from the master finds all 11 tills but the software only finds 1 - 6 then there must be some different settings in the software for tills 7 - 11. Things to look for are different locations, different ID numbers or different Serial ID's (This is normally A), so it's worth comparing a working till in the software settings to a non working tills and tell me any differences.

As for the keyboard layouts there are still a number of things to do before they will kick in:
Firstly can you tell me how many PLUs you are trying to send from the software?

The second thing is to change flag 20 in system functions flags bit H to YES to enable PLU menu.

The third thing is to mess around with the keyboard switching until you have it on (F 1) because this is the programmable keyboard.

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Posts: 77
Topic starter
Trusted Member
Joined: 16 years ago

sorry about the late reply went away for the weekend

i have now got all tills talking but when it hits till seven if freezes due to a printer error. i think ive resolved this

i have also somehow lost the till layout on the back office pc by uploading software from till 8 on accident, is there any way i can pull it back because it wiped out all the plu names aswell.

do you have pcanywhere?

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