Welcome to EpoS Wizard!
Hey was wondering if anyone could help me.
I have recently been given a Uniwell TX-870 to use in my pub but the catch is that at some point someone has reset the system back to factory default and it does not allow me to 'z' the till as when i turn the key to z and put my clerk id in it just comes up with all the features in SP where if i turn it to x i can press report functions a do a x.
I have checked the security level for all clerks and the only one with the level required to x,z is me.
Has anyone got any ideas on how to get it to allow me to perform a Z
Many Thanks
Rich
I have managed to get into SP by using the Engineer code is there a part of the SF that i can adjust to get it to allow me to use report functions when i turn the key to 'Z'?
Any help is greatly appreciated.
Rich
hi,
sounds like someone has locked down the system so front staff cant fiddle with it.
we do the same with our dx915's. the data is usually pulled back to the back office, staff at the terminal being blocked from doing any reports.
sound like you will have to work through the system flags to turn back on functionality.
having the engineers code is you first step, next is patience.
thanks for that. Got the code so will spend the next few days trying to find out which one it is.
Rich
Is there a printer attached to the ECR?
If not - you won't be able to do any Z reports (The machine can't be cleared by viewing Z Reports - you can only view X reports on screen)
