Welcome to EpoS Wizard!

As you’ll no doubt have noticed if you’ve previously visited any time in the last decade or two, EPoS Wizard has undergone some quite drastic changes!

YOU WILL BE REQUIRED TO CHANGE YOUR PASSWORD
(See below if you are unable to receive a password reset request)

Read on »

Share:
Notifications
Clear all

AX-3000 PLEASE HELP ME

7 Posts
4 Users
0 Reactions
948 Views
Posts: 14
Topic starter
Active Member
Joined: 11 years ago

WELL I JUST GOT A AX-3000-03 VERSION 3.40, IT HAS A PROBLEM, ALL SALES AND REPORTS ARE DELETED WHEN THE AX-3000 HAS BEEN SHUTDOWN,WHEN IT HAS BEEN START WORKING IN FACT WHEN THE LOGO UNIWELL APPEARS ,WORDS APPEARS HERE WE THOUGHT THAT IT COULD BE THE BATTERY THAT FEEDS A MEMORY, BUT WE HAVE CHANGED THE BATTERY AND THE PROBLEM NOT GET SOLUTION, WE HAVE READ ALL MANUALS AND WE HAVE NOT FOUND NOTHING ABOUT THIS PROBLEM

Reply
6 Replies
Posts: 148
Estimable Member
Joined: 12 years ago

Your description isn't clear.

There are two batteries in the machine. One rechargeable 9V and the other a smaller battery

The machine needs to be left on about 24 hours to fully charge the battery.

Why are you cutting the power to it anyway?

The newest firmware is 4.30

Are you only losing your sales data or are you losing your program as well?

Where are you located?

Reply
Posts: 0
Joined: 1 second ago

As said, there are two batteries. There is also a new version, v4.40 out.

If you bought this from a dealer then ask them for advice, if you bought it second hand then look at swapping both batteries as the one on the main board has a limited life.

As also said, why would you cut the power overnight? These things can be shutdown and left plugged in quite happily, or simply put into sleep mode for a quicker wakeup.

Reply
Posts: 148
Estimable Member
Joined: 12 years ago

V4.30 is the newest one on the American FTP server... Maybe you guys had a bug in Europe that they needed a revision for...

Reply
Posts: 0
Joined: 1 second ago

I thought you used the same -03 code as the rest of the world? We don't have a European server, we pull straight from Japan at the moment, so maybe it's just not transfered across yet?

Got some nice new features on v4.40

Reply
Page 1 / 2
Share: