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You should also be able to set one of your depertments to register negative amounts for refunds and such like. However, I have tried this, as reported in another thread on this site, and it dowesn't appear to be working.
The void function does work though. This is actually better than the suggested department function because you can enter the original receipt details and so put the refunded item back into the deprtment from where it was originally registered.
I might re-set my deprtment 8 back into a positive sales depertment and just use the void function.
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