Welcome to EpoS Wizard!
Hi Guys
Firstly i would like to say what a great site this is, lots of help and advice.
Ok, my problem...I have acquired a 2nd hand A-570 and started decided to clear everything down through Z2 to clear memory. Unfortunatley the clerk log on wouldnt work so i tried a couple of other buttons. This has now disabled the keyboard other than the reciept and journal feeds and the digital readout states Z2. I have tried to reset by turning to PGM2 and turning off and on while pressing the receipt and journal feeds but all that happens is a mountain of paper out of the reciept reel.
Can anybody help please?
Try turning to pgm-2 then turn off then hold down the buttons while switching on.
If it doesn't work then it may have not been setup to allow it. There is a service line that needs to be set to allow it in PGM2.
Do you have a service key?
Dave
sorry i dont have a service key
I did turn the key to PGM 2 and performed the re-set procedure but nothing happened
Thanks for the reply
Just check something for me...
Are you using the product layout? Check to see if you have a program/character layout. Try pressing the CL on both and see if any make a difference.
Sometimes dealers program the buttons in different positions and the program layout always defaults to its original when you are in program mode.
Dave
how weired!!!
just turned it back on and have got BREAK00 on the led screen.
could this be a back up battery problem
