Problems with Dial up on Sharp tills

I was the dealer who dealt with National Trust for Scotland using Ecrmanager and a mix of 570s and 700s at various sites connected by modems.
This looks very familiar. I notice it always seems to be the same sites that the problem is and if you do a manual X on the till by dialling in during the day it probably works fine.
The main problem I came across were as follows:

1. The till had been switched off.
2. The modem on site had been switched off.
3. There was some sort of timer on the mains that either the till or the modem (or both) were plugged into.
4. The till still had a sale to cash off (especially if using overlapped clerks). Ecrmanager should show an error code for that, but sometimes doesn't get far enough and just shows the cannot connect error.
5. The phone line on site was going through a switchboard that would divert to an answer machine after a certain time of day.

Everything at the pc end seems to be fine. I always used 9600 for the baud rate. One thing to try though is to reprogram the modems connected to the pcs. There is an option in Ecrmanager to do that.
Your biggest problem will be getting the various sites to admit that something is happening at their end!!
Then you have the problem of network administrators fiddling with things too!
Good luck!

Having a look again at your sites. I notice you have one in livingston. I'm in Edinburgh, which is close to there.
Also, if you change the baud rate in Ecrmanager, you'd have to change the baud rate in every 700 it connects to.

Hi,

I have been asked to investigate our dial up tills which we have in our shops nationide. I am pretty good IT wise (Microsoft/VMware certified, 15 years experice) so am farily techie.

This parituclar problem has plagued the company for years and they have never found a satisfactory solution.

The use ECR manager version 3.13 on 5xWindows XP SP3 machines with USRobotics external modems.
These machines poll all 300 stores nationwide at various times. I am not too ofey with the set up within ECR manager but can get someone to help me if needed.

The problem they have is that sometimes the tills don't get polled. The only way to fix this is to reboot the XP machine and the modem. Now, coming from a Windows server background, I know that Windows sucks when it comes to modems and they often fail. The only way to fix is to reboot so I don't know if this issue is just an OS issue in that XP just doesnt do modem dialup very well or that we are missing something in how the modems are set up for the Sharp tills. We use UP-700 models. Are there any best practises we should be following? i.e. setting the modem speed to 9600 or something or adding extra initialisation strings?

All the ECR manager shows is Dial Timeout when 1 minute before a till was succesfully polled elsewhere. Here is our log for last Sat if it helps:

Disconnect 02:14:58 Ok (3)
Connect Ipswich Tower Ramparts (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 02:16:04 Dial Timeout
Connect Harrogate Victoria (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 02:16:35 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 02:17:09 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [29] 02:20:49 Ok
Ecr 01 (000001) Z2 T-Log [49] 02:22:35 Ok
Ecr 01 (000001) Download PLU Presets (Changes) [14] 02:22:49 Ok
Disconnect 02:22:50 Ok (3)
Connect Hull Prospect (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 02:23:47 CONNECT
Ecr 01 (000001) Z1 General [0] 02:23:54 No response
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [0] 02:23:54 Lost carrier
Disconnect 02:23:55 Ok (0)
Connect Luton (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 02:25:01 Dial Timeout
Connect Leicester Highcross (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 02:25:31 CONNECT 9600
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [30] 02:29:14 Ok
Disconnect 02:29:16 Ok (3)
Connect Greenock (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 02:30:22 Dial Timeout
Scheduler Terminated by User Sat Dec 03 2011 05:45:25

Scheduler Activated in Retry Mode Sat Dec 03 2011 05:45:30
Connect Gateshead Metrocentre Mu (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 05:46:35 Dial Timeout
Scheduler Finished Sat Dec 03 2011 05:46:35

Scheduler Activated in Retry Mode Sat Dec 03 2011 05:47:47
Connect Hull Prospect (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 05:48:23 Terminated by user
Scheduler Finished Sat Dec 03 2011 05:48:23

Scheduler Activated in Retry Mode Sat Dec 03 2011 05:51:41
Connect Lakeside Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 05:52:47 Dial Timeout
Scheduler Finished Sat Dec 03 2011 05:52:47

Scheduler Activated in Retry Mode Sat Dec 03 2011 05:54:06
Connect Hanley Potteries (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 05:55:11 Dial Timeout
Scheduler Finished Sat Dec 03 2011 05:55:11

Scheduler Activated in Retry Mode Sat Dec 03 2011 05:55:23
Connect Gateshead Metrocentre Mu (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 05:56:28 Dial Timeout
Scheduler Finished Sat Dec 03 2011 05:56:28

Scheduler Activated in Retry Mode Sat Dec 03 2011 05:57:12
Connect Luton (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 05:58:17 Dial Timeout
Scheduler Finished Sat Dec 03 2011 05:58:17

Scheduler Activated Sat Dec 03 2011 06:00:05
Scheduler Terminated by User Sat Dec 03 2011 06:00:07

Scheduler Activated in Retry Mode Sat Dec 03 2011 06:00:10
Connect Greenock (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 06:01:16 Dial Timeout
Scheduler Finished Sat Dec 03 2011 06:01:16

Scheduler Activated in Retry Mode Sat Dec 03 2011 06:02:06
Connect Leeds White Rose Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 06:03:11 Dial Timeout
Scheduler Finished Sat Dec 03 2011 06:03:11

Scheduler Activated in Retry Mode Sat Dec 03 2011 06:04:47
Connect Lakeside Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 06:05:53 Dial Timeout
Scheduler Finished Sat Dec 03 2011 06:05:53

Scheduler Activated Sat Dec 03 2011 06:09:22
Scheduler Terminated by User Sat Dec 03 2011 07:08:58

Scheduler Activated Sat Dec 03 2011 07:13:23
Connect Lakeside Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:14:28 Dial Timeout
Connect Hanley Potteries (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:15:34 Dial Timeout
Connect Leeds White Rose Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:16:40 Dial Timeout
Connect Gateshead Metrocentre Mu (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:17:46 Dial Timeout
Connect Inverness Eastgate (Local ER-A610 1.40 ST) COM1:9600 Sat Dec 03 2011 07:17:49 Bad Comms Link
Connect Ipswich Tower Ramparts (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:18:55 Dial Timeout
Connect Hull Prospect (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:19:53 CONNECT
Ecr 01 (000001) Z1 General [0] 07:19:59 No response
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [0] 07:20:00 Lost carrier
Disconnect 07:20:01 Ok (0)
Connect Leeds White Rose TILL 2 (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:20:31 CONNECT 9600
Ecr 01 (000001) Z1 General [0] 07:20:40 Rx Timeout (2)
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [28] 07:24:06 Ok
Disconnect 07:24:08 Ok (3)
Connect Lakeside Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:25:13 Dial Timeout
Connect Hanley Potteries (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:26:19 Dial Timeout
Connect Leeds White Rose Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:27:25 Dial Timeout
Connect Gateshead Metrocentre Mu (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:28:31 Dial Timeout
Connect Inverness Eastgate (Local ER-A610 1.40 ST) COM1:9600 Sat Dec 03 2011 07:28:34 Bad Comms Link
Connect Ipswich Tower Ramparts (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:29:40 Dial Timeout
Connect Hull Prospect (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:30:38 CONNECT
Ecr 01 (000001) Z1 General [0] 07:30:44 No response
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [0] 07:30:44 Lost carrier
Disconnect 07:30:45 Ok (0)
Connect Leeds White Rose TILL 2 (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:31:16 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 07:31:53 Ok
Disconnect 07:31:55 Ok (3)
Connect Lakeside Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:33:00 Dial Timeout
Connect Hanley Potteries (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:34:06 Dial Timeout
Connect Leeds White Rose Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:35:12 Dial Timeout
Connect Gateshead Metrocentre Mu (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:36:18 Dial Timeout
Connect Inverness Eastgate (Local ER-A610 1.40 ST) COM1:9600 Sat Dec 03 2011 07:36:21 Bad Comms Link
Connect Ipswich Tower Ramparts (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:37:27 Dial Timeout
Connect Hull Prospect (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:38:25 CONNECT
Ecr 01 (000001) Z1 General [0] 07:38:31 No response
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [0] 07:38:32 Lost carrier
Disconnect 07:38:33 Ok (0)
Connect Lakeside Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:39:38 Dial Timeout
Connect Hanley Potteries (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:40:44 Dial Timeout
Connect Leeds White Rose Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:41:50 Dial Timeout
Connect Gateshead Metrocentre Mu (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:42:56 Dial Timeout
Connect Inverness Eastgate (Local ER-A610 1.40 ST) COM1:9600 Sat Dec 03 2011 07:42:59 Bad Comms Link
Connect Ipswich Tower Ramparts (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:44:05 Dial Timeout
Connect Hull Prospect (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:45:02 CONNECT
Ecr 01 (000001) Z1 General [0] 07:45:09 No response
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [0] 07:45:09 Lost carrier
Disconnect 07:45:10 Ok (0)
Scheduler Finished Sat Dec 03 2011 07:45:10

Scheduler Activated in Retry Mode Sat Dec 03 2011 07:48:04
Connect Lakeside Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:49:10 Dial Timeout
Connect Hanley Potteries (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:50:16 Dial Timeout
Connect Leeds White Rose Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:51:22 Dial Timeout
Connect Gateshead Metrocentre Mu (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:52:28 Dial Timeout
Connect Inverness Eastgate (Local ER-A610 1.40 ST) COM1:9600 Sat Dec 03 2011 07:52:31 Bad Comms Link
Connect Ipswich Tower Ramparts (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:53:37 Dial Timeout
Connect Hull Prospect (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 07:54:35 CONNECT
Ecr 01 (000001) Z1 General [0] 07:54:41 No response
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [0] 07:54:41 Lost carrier
Disconnect 07:54:42 Ok (0)
Scheduler Finished Sat Dec 03 2011 07:54:42

Scheduler Activated in Retry Mode Sat Dec 03 2011 08:35:56
Connect Leeds White Rose Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 08:37:02 Dial Timeout
Scheduler Finished Sat Dec 03 2011 08:37:02

Scheduler Activated in Retry Mode Sat Dec 03 2011 08:47:59
Connect Leeds White Rose Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 08:48:13 BUSY
Scheduler Finished Sat Dec 03 2011 08:48:13

Scheduler Activated in Retry Mode Sat Dec 03 2011 08:48:57
Connect Leeds White Rose Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 08:50:03 Dial Timeout
Scheduler Finished Sat Dec 03 2011 08:50:03

Scheduler Activated in Retry Mode Sat Dec 03 2011 08:50:10
Connect Ipswich Tower Ramparts (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 08:51:15 Dial Timeout
Scheduler Finished Sat Dec 03 2011 08:51:15

Scheduler Activated in Retry Mode Sat Dec 03 2011 08:52:49
Connect Lakeside Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 08:53:55 Dial Timeout
Scheduler Finished Sat Dec 03 2011 08:53:55

Scheduler Activated in Retry Mode Sat Dec 03 2011 08:54:31
Connect Lakeside Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 08:55:36 Dial Timeout
Scheduler Finished Sat Dec 03 2011 08:55:36

Scheduler Activated in Retry Mode Sat Dec 03 2011 08:57:38
Connect Hull Prospect (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 08:58:07 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 08:58:24 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [29] 09:01:38 Ok
Disconnect 09:01:39 Ok (7)
Scheduler Finished Sat Dec 03 2011 09:01:39

Scheduler Activated in Retry Mode Sat Dec 03 2011 09:02:43
Connect Leeds White Rose Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 09:03:49 Dial Timeout
Scheduler Finished Sat Dec 03 2011 09:03:49

Scheduler Activated in Retry Mode Sat Dec 03 2011 09:04:40
Connect Ipswich Tower Ramparts (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 09:05:45 Dial Timeout
Scheduler Finished Sat Dec 03 2011 09:05:45

Scheduler Activated in Retry Mode Sat Dec 03 2011 09:08:51
Connect Ipswich Tower Ramparts (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 09:09:56 Dial Timeout
Scheduler Finished Sat Dec 03 2011 09:09:56

Scheduler Activated in Retry Mode Sat Dec 03 2011 09:15:13
Connect Lakeside Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 09:16:18 Dial Timeout
Scheduler Finished Sat Dec 03 2011 09:16:19

Scheduler Activated in Retry Mode Sat Dec 03 2011 09:16:21
Connect Gateshead Metrocentre Mu (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 09:17:16 CONNECT
Ecr 01 (000001) Z1 General [0] 09:17:22 No response
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [0] 09:17:23 Lost carrier
Disconnect 09:17:24 Ok (0)
Scheduler Finished Sat Dec 03 2011 09:17:24

Scheduler Activated in Retry Mode Sat Dec 03 2011 09:17:27
Connect Gateshead Metrocentre Mu (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 09:17:42 BUSY
Scheduler Finished Sat Dec 03 2011 09:17:43

Scheduler Activated in Retry Mode Sat Dec 03 2011 09:17:52
Connect Gateshead Metrocentre Mu (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 09:18:57 Dial Timeout
Scheduler Finished Sat Dec 03 2011 09:18:57

Scheduler Activated in Retry Mode Sat Dec 03 2011 09:20:07
Connect Gateshead Metrocentre Mu (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 09:21:12 Dial Timeout
Scheduler Finished Sat Dec 03 2011 09:21:13

Scheduler Activated in Retry Mode Sat Dec 03 2011 09:23:59
Connect Lakeside Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 09:25:04 Dial Timeout
Scheduler Finished Sat Dec 03 2011 09:25:04

Scheduler Activated Sat Dec 03 2011 12:51:26
Connect Luton (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 18:31:05 Dial Timeout
Connect Greenock (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 18:32:11 Dial Timeout
Connect Luton (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 18:36:35 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 18:37:08 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [30] 18:40:49 Ok
Ecr 01 () Download PLU Presets (Changes) [0] 18:40:49 Ok
Disconnect 18:40:50 Ok (3)
Connect Greenock (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 18:41:55 Dial Timeout
Connect Greenock (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 18:48:00 Dial Timeout
Connect Greenock (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 18:54:05 Dial Timeout
Connect Gloucester Eastgate (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 20:15:30 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 20:16:02 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [30] 20:19:44 Ok
Ecr 01 () Download PLU Presets (Changes) [0] 20:19:45 Ok
Disconnect 20:19:46 Ok (3)
Connect Hull Prospect (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 21:15:57 CONNECT
Ecr 01 (000001) Z1 General [0] 21:16:03 No response
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [0] 21:16:03 Lost carrier
Disconnect 21:16:05 Ok (0)
Connect Hull Prospect (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 21:22:00 CONNECT
Ecr 01 (000001) Z1 General [0] 21:22:06 No response
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [0] 21:22:07 Lost carrier
Disconnect 21:22:08 Ok (0)
Connect Hull Prospect (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 21:28:04 CONNECT
Ecr 01 (000001) Z1 General [0] 21:28:10 No response
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [0] 21:28:10 Lost carrier
Disconnect 21:28:12 Ok (0)
Connect Hull Prospect (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 21:34:07 CONNECT
Ecr 01 (000001) Z1 General [0] 21:34:13 No response
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [0] 21:34:14 Lost carrier
Disconnect 21:34:15 Ok (0)
Connect Lakeside Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 23:01:05 Dial Timeout
Connect Hanley Potteries (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 23:02:11 Dial Timeout
Connect Leeds White Rose Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 23:03:07 CONNECT
Ecr 01 (000001) Z1 General [0] 23:03:13 No response
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [0] 23:03:14 Lost carrier
Disconnect 23:03:15 Ok (0)
Connect Lincoln Waterside (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 23:03:41 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 23:03:58 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [31] 23:07:27 Ok
Ecr 01 (000001) Z2 T-Log [101] 23:09:43 Ok
Ecr 01 () Download PLU Presets (Changes) [0] 23:09:43 Ok
Disconnect 23:09:45 Ok (7)
Connect Glasgow Braehead (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 23:10:15 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 23:10:50 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [30] 23:14:35 Ok
Ecr 01 (000001) Z2 T-Log [86] 23:17:35 Ok
Ecr 01 () Download PLU Presets (Changes) [0] 23:17:35 Ok
Disconnect 23:17:36 Ok (3)
Connect Gateshead Metrocentre Mu (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 23:18:41 Dial Timeout
Connect Glasgow Buchanan (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 23:19:11 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 23:19:44 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [31] 23:23:32 Ok
Ecr 01 (000001) Z2 T-Log [0] 23:23:40 E01-10
Ecr 01 () Download PLU Presets (Changes) [0] 23:23:40 Ok
Disconnect 23:23:42 Ok (3)
Connect Glasgow St Enoch (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 23:24:12 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 23:24:45 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [30] 23:28:34 Ok
Ecr 01 (000001) Z2 T-Log [89] 23:31:37 Ok
Ecr 01 () Download PLU Presets (Changes) [0] 23:31:37 Ok
Disconnect 23:31:38 Ok (3)
Connect Harlow Harvey (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 23:32:08 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 23:32:40 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [30] 23:36:24 Ok
Ecr 01 (000001) Z2 T-Log [81] 23:39:09 Ok
Ecr 01 () Download PLU Presets (Changes) [0] 23:39:10 Ok
Disconnect 23:39:11 Ok (3)
Connect Hamilton Regent (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 23:40:16 Dial Timeout
Connect Glasgow Silverburn (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 23:40:46 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 23:41:18 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [30] 23:45:04 Ok
Ecr 01 (000001) Z2 T-Log [96] 23:48:18 Ok
Ecr 01 () Download PLU Presets (Changes) [0] 23:48:18 Ok
Disconnect 23:48:20 Ok (3)
Connect Gateshead Metrocentre 2 (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 23:48:50 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 23:49:29 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [29] 23:53:17 Ok
Ecr 01 (000001) Z2 T-Log [55] 23:55:25 Ok
Ecr 01 () Download PLU Presets (Changes) [0] 23:55:25 Ok
Disconnect 23:55:27 Ok (3)
Connect Ipswich Tower Ramparts (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 23:56:32 Dial Timeout
Connect Harrogate Victoria (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 23:57:38 Dial Timeout
Connect Glasgow Forge (Remote UP-600/700 1.27 ST) COM1:9600 Sat Dec 03 2011 23:58:08 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 23:58:42 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [29] 00:02:16 Ok
Ecr 01 (000001) Z2 T-Log [52] 00:04:04 Ok
Ecr 01 () Download PLU Presets (Changes) [0] 00:04:04 Ok
Disconnect 00:04:05 Ok (3)
Connect Hull Princes Quay (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 00:05:10 Dial Timeout
Connect Hull Prospect (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 00:06:08 CONNECT
Ecr 01 (000001) Z1 General [0] 00:06:14 No response
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [0] 00:06:15 Lost carrier
Disconnect 00:06:16 Ok (0)
Connect Lancaster St Nicholas (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 00:06:43 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 00:06:59 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [29] 00:10:19 Ok
Ecr 01 (000001) Z2 T-Log [47] 00:11:25 Ok
Ecr 01 () Download PLU Presets (Changes) [0] 00:11:25 Ok
Disconnect 00:11:27 Ok (7)
Connect Luton (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 00:12:32 Dial Timeout
Connect Leeds The Plaza (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 00:13:04 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 00:13:44 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [29] 00:17:30 Ok
Ecr 01 (000001) Z2 T-Log [63] 00:19:54 Ok
Ecr 01 () Download PLU Presets (Changes) [0] 00:19:54 Ok
Disconnect 00:19:56 Ok (3)
Connect Kings Lynn (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 00:20:31 CONNECT 9600
Ecr 01 (000001) Z1 General [0] 00:20:37 No response
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [0] 00:20:43 No response
Ecr 01 (000001) Z2 T-Log [0] 00:20:53 Rx Timeout (2)
Ecr 01 () Download PLU Presets (Changes) [0] 00:20:53 Ok
Disconnect 00:20:55 Ok (2)
Connect London Westfield Lower (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 00:21:30 CONNECT 9600
Ecr 01 (000001) Z1 General [0] 00:21:36 No response
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [0] 00:21:42 No response
Ecr 01 (000001) Z2 T-Log [0] 00:21:58 Rx Timeout (1)
Ecr 01 () Download PLU Presets (Changes) [0] 00:21:59 Ok
Disconnect 00:22:00 Ok (2)
Connect Horsham (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 00:22:26 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 00:22:43 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [30] 00:26:09 Ok
Ecr 01 (000001) Z2 T-Log [78] 00:27:55 Ok
Ecr 01 () Download PLU Presets (Changes) [0] 00:27:55 Ok
Disconnect 00:27:57 Ok (7)
Connect Livingston Outlet Centre (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 00:29:02 Dial Timeout
Connect Leeds St Johns (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 00:29:33 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 00:30:10 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [30] 00:34:05 Ok
Ecr 01 (000001) Z2 T-Log [93] 00:37:36 Ok
Ecr 01 () Download PLU Presets (Changes) [0] 00:37:36 Ok
Disconnect 00:37:37 Ok (3)
Connect Livingston The Centre (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 00:38:07 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 00:38:45 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [30] 00:42:38 Ok
Ecr 01 (000001) Z2 T-Log [107] 00:46:39 Ok
Ecr 01 () Download PLU Presets (Changes) [0] 00:46:39 Ok
Disconnect 00:46:40 Ok (3)
Connect Leicester Highcross (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 00:47:46 Dial Timeout
Connect Lakeside till 2 (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 00:48:16 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 00:48:48 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [30] 00:52:35 Ok
Ecr 01 (000001) Z2 T-Log [92] 00:55:40 Ok
Ecr 01 () Download PLU Presets (Changes) [0] 00:55:40 Ok
Disconnect 00:55:42 Ok (3)
Connect Leicester Beaumont (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 00:56:47 Dial Timeout
Connect Gloucester Eastgate (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 00:57:16 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 00:57:48 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [28] 01:01:13 Ok
Ecr 01 (000001) Z2 T-Log [72] 01:03:31 Ok
Ecr 01 () Download PLU Presets (Changes) [0] 01:03:31 Ok
Disconnect 01:03:33 Ok (3)
Connect Loughborough Carillon Court (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 01:04:38 Dial Timeout
Connect Gillingham Hempstead Valley (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 01:05:09 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 01:05:40 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [29] 01:09:17 Ok
Ecr 01 (000001) Z2 T-Log [54] 01:11:11 Ok
Ecr 01 () Download PLU Presets (Changes) [0] 01:11:11 Ok
Disconnect 01:11:12 Ok (3)
Connect Greenock (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 01:12:17 Dial Timeout
Connect Lakeside Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 01:13:23 Dial Timeout
Connect Hanley Potteries (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 01:14:29 Dial Timeout
Connect Leeds White Rose Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 01:15:35 Dial Timeout
Connect Gateshead Metrocentre Mu (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 01:16:41 Dial Timeout
Connect Hamilton Regent (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 01:17:12 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 01:17:44 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [29] 01:21:21 Ok
Ecr 01 (000001) Z2 T-Log [58] 01:23:23 Ok
Ecr 01 () Download PLU Presets (Changes) [0] 01:23:23 Ok
Disconnect 01:23:24 Ok (3)
Connect Ipswich Tower Ramparts (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 01:24:29 Dial Timeout
Connect Harrogate Victoria (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 01:25:35 Dial Timeout
Connect Hull Princes Quay (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 01:26:41 Dial Timeout
Connect Hull Prospect (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 01:27:39 CONNECT
Ecr 01 (000001) Z1 General [0] 01:27:45 No response
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [0] 01:27:46 Lost carrier
Disconnect 01:27:47 Ok (0)
Connect Luton (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 01:28:52 Dial Timeout
Connect Kings Lynn (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 01:29:58 Dial Timeout
Connect London Westfield Lower (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 01:30:29 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 01:31:02 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [30] 01:34:47 Ok
Ecr 01 (000001) Z2 T-Log [98] 01:38:04 Ok
Disconnect 01:38:05 Ok (3)
Connect Livingston Outlet Centre (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 01:38:29 NO CARRIER
Connect Leicester Highcross (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 01:38:59 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 01:39:31 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [32] 01:43:26 Ok
Ecr 01 (000001) Z2 T-Log [131] 01:48:00 Ok
Ecr 01 () Download PLU Presets (Changes) [0] 01:48:00 Ok
Disconnect 01:48:02 Ok (3)
Connect Leicester Beaumont (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 01:49:07 Dial Timeout
Connect Loughborough Carillon Court (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 01:50:13 Dial Timeout
Connect Greenock (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 01:51:03 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 01:51:36 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [22] 01:54:17 Ok
Ecr 01 (000001) Z2 T-Log [121] 01:58:19 Ok
Ecr 01 () Download PLU Presets (Changes) [0] 01:58:19 Ok
Disconnect 01:58:21 Ok (3)
Connect Lakeside Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 01:59:27 Dial Timeout
Connect Hanley Potteries (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 02:00:33 Dial Timeout
Connect Leeds White Rose Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 02:01:39 Dial Timeout
Connect Gateshead Metrocentre Mu (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 02:02:45 Dial Timeout
Connect Ipswich Tower Ramparts (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 02:03:51 Dial Timeout
Connect Harrogate Victoria (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 02:04:57 Dial Timeout
Connect Hull Princes Quay (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 02:06:03 Dial Timeout
Connect Hull Prospect (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 02:07:00 CONNECT
Ecr 01 (000001) Z1 General [0] 02:07:06 No response
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [0] 02:07:07 Lost carrier
Disconnect 02:07:08 Ok (0)
Connect Luton (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 02:08:14 Dial Timeout
Connect Kings Lynn (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 02:08:44 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 02:09:17 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [30] 02:13:01 Ok
Ecr 01 (000001) Z2 T-Log [57] 02:15:00 Ok
Disconnect 02:15:01 Ok (3)
Connect Livingston Outlet Centre (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 02:15:32 CONNECT 9600
Ecr 01 (000001) Z1 General [5] 02:16:15 No response
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [0] 02:16:21 No response
Ecr 01 (000001) Z2 T-Log [0] 02:16:23 Lost carrier
Disconnect 02:16:24 Ok (0)
Connect Leicester Beaumont (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 02:16:54 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 02:17:25 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [29] 02:21:01 Ok
Ecr 01 (000001) Z2 T-Log [32] 02:22:10 Ok
Ecr 01 () Download PLU Presets (Changes) [0] 02:22:11 Ok
Disconnect 02:22:12 Ok (3)
Connect Loughborough Carillon Court (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 02:23:18 Dial Timeout
Connect Lakeside Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 02:24:24 Dial Timeout
Connect Hanley Potteries (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 02:25:30 Dial Timeout
Connect Leeds White Rose Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 02:26:36 Dial Timeout
Connect Gateshead Metrocentre Mu (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 02:27:42 Dial Timeout
Connect Ipswich Tower Ramparts (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 02:28:48 Dial Timeout
Connect Harrogate Victoria (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 02:29:54 Dial Timeout
Connect Hull Princes Quay (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 02:31:00 Dial Timeout
Connect Hull Prospect (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 02:31:57 CONNECT
Ecr 01 (000001) Z1 General [0] 02:32:03 No response
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [0] 02:32:04 Lost carrier
Disconnect 02:32:05 Ok (0)
Connect Luton (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 02:33:11 Dial Timeout
Connect Livingston Outlet Centre (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 02:34:17 Dial Timeout
Connect Loughborough Carillon Court (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 02:35:23 Dial Timeout
Scheduler Terminated by User Sun Dec 04 2011 05:12:53

Scheduler Activated in Retry Mode Sun Dec 04 2011 05:12:59
Connect Gateshead Metrocentre Mu (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 05:14:05 Dial Timeout
Scheduler Finished Sun Dec 04 2011 05:14:05

Scheduler Activated in Retry Mode Sun Dec 04 2011 05:14:59
Connect Harrogate Victoria (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 05:16:05 Dial Timeout
Scheduler Finished Sun Dec 04 2011 05:16:05

Scheduler Activated in Retry Mode Sun Dec 04 2011 05:19:42
Connect Livingston Outlet Centre (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 05:20:12 CONNECT 9600
Ecr 01 (000001) Z1 General [0] 05:20:18 No response
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [0] 05:20:24 No response
Ecr 01 (000001) Z2 T-Log [2] 05:20:43 Rx Timeout (3)
Ecr 01 () Download PLU Presets (Changes) [0] 05:20:43 Ok
Disconnect 05:20:44 Ok (3)
Scheduler Finished Sun Dec 04 2011 05:20:44

Scheduler Activated Sun Dec 04 2011 05:25:59
Scheduler Terminated by User Sun Dec 04 2011 07:36:21

Scheduler Activated in Retry Mode Sun Dec 04 2011 07:36:23
Connect Loughborough Carillon Court (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 07:36:53 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 07:37:27 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [5] 07:37:53 Lost carrier
Disconnect 07:37:54 Ok (0)
Scheduler Finished Sun Dec 04 2011 07:37:54

Scheduler Activated in Retry Mode Sun Dec 04 2011 07:39:13
Connect Loughborough Carillon Court (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 07:40:19 Dial Timeout
Scheduler Finished Sun Dec 04 2011 07:40:19

Scheduler Activated in Retry Mode Sun Dec 04 2011 07:40:26
Connect Loughborough Carillon Court (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 07:41:32 Dial Timeout
Scheduler Finished Sun Dec 04 2011 07:41:32

Scheduler Activated in Retry Mode Sun Dec 04 2011 07:46:15
Connect Loughborough Carillon Court (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 07:46:44 CONNECT 9600
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [30] 07:50:27 Ok
Disconnect 07:50:28 Ok (2)
Scheduler Terminated by User Sun Dec 04 2011 07:50:28

Scheduler Activated Sun Dec 04 2011 07:54:33
Connect Lakeside Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 07:54:59 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 07:55:15 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [35] 07:58:52 Ok
Disconnect 07:58:54 Ok (3)
Connect Hanley Potteries (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 07:59:19 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 07:59:37 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [33] 08:03:08 Ok
Disconnect 08:03:09 Ok (3)
Connect Leeds White Rose Till 1 (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 08:03:37 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 08:03:55 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [35] 08:07:35 Ok
Disconnect 08:07:36 Ok (3)
Connect Gateshead Metrocentre Mu (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 08:08:02 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 08:08:20 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [38] 08:12:12 Ok
Disconnect 08:12:14 Ok (3)
Connect Inverness Eastgate (Local ER-A610 1.40 ST) COM1:9600 Sun Dec 04 2011 08:12:16 Bad Comms Link
Connect Ipswich Tower Ramparts (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 08:13:21 NO CARRIER
Connect Harrogate Victoria (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 08:13:50 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 08:14:25 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [30] 08:18:11 Ok
Disconnect 08:18:13 Ok (2)
Connect Hull Princes Quay (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 08:18:40 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 08:19:12 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [29] 08:22:48 Ok
Disconnect 08:22:49 Ok (2)
Connect Hull Prospect (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 08:23:54 NO CARRIER
Connect Livingston Outlet Centre (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 08:24:23 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 08:25:20 Rx Timeout (2)
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [2] 08:25:42 Rx Timeout (3)
Disconnect 08:25:43 Ok (3)
Connect Leeds White Rose TILL 2 (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 08:26:12 CONNECT 9600
Ecr 01 (000001) Z1 General [10] 08:26:49 Ok
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [28] 08:30:17 Ok
Disconnect 08:30:18 Ok (3)
Connect Inverness Eastgate (Local ER-A610 1.40 ST) COM1:9600 Sun Dec 04 2011 08:30:21 Bad Comms Link
Connect Ipswich Tower Ramparts (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 08:31:26 NO CARRIER
Connect Hull Prospect (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 08:32:31 NO CARRIER
Connect Livingston Outlet Centre (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 08:33:00 CONNECT 9600
Ecr 01 (000001) Z1 General [0] 08:33:06 No response
Ecr 01 (000001) Z1 PLU Sales (1,9999999999999999) [0] 08:33:17 Rx Timeout (2)
Disconnect 08:33:18 Ok (3)
Connect Inverness Eastgate (Local ER-A610 1.40 ST) COM1:9600 Sun Dec 04 2011 08:35:23 Bad Comms Link
Connect Ipswich Tower Ramparts (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 08:37:30 NO CARRIER
Connect Hull Prospect (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 08:38:35 NO CARRIER
Connect Livingston Outlet Centre (Remote UP-600/700 1.27 ST) COM1:9600 Sun Dec 04 2011 08:39:04 CONNECT 9600

Many thanks for any help or tips!

Paul

Hi Paul

You mentioned that the only way you fix this is by rebooting the XP machine, looking at the log there as been several occasions where there as been a dial timeout then a succesfull comms 30 seconds later!.

There is a file in the installation folder called modem.dll, what`s its version number or created/modified date?

Just for reference I think i am right in saying that Ecrmanager talks directly to the comms port that your modem is attached to and is not concerned with any windows drivers for the said modem.(unless you are using external usb US Robotics). It simply echos AT commands directly.

Most of the problems tend to be as per the previous poster as mentioned(Porty)

Is it consistently the same site(s) or does it vary from night to night.

I would concentrate on one site - eliminate all the things Porty as mentioned then i am sure you will
find that the majority of problems are self caused and are similiar at most of the other sites.

There is a logfile located

C:Program FilesSharpsoftecrman3SystemEcrRepschedall.rep- assuming the software as been installed in the default location

It should open up in a text editor.

Please post an extract from that one.

Regards

Bidgy

Bidgy is right. Ecrmanager uses no windows drivers, (thankfully), for anything except for printing.
As for the modem.dll file, it is worth using the latest version. It didn't help me unfortunately!
To prove a point, I set up Ecrmanager to do general and plu X reads from my pc in the office on a night the customer wasn't polling. I had exactly the same problem with the same sites. After that they started looking closer at the individual sites themselves.
Just for reference, I used both the same modem as you and an internal modem. There was no difference in performance between them i.e. they both worked!