Need help with my ER-A320 please

eh?
customer number??
Accounts??????

pardon me for being thick but........

a 330 has an epson prtiter - numeric only - who's memory is held by 3 aa dry cells
what on earth are you expecting from this machine?

could you please post again, explaining fully whaT it is that you are trying to achieve

I'm sorry for not explaining myself very well. My manual states that I can use customer code number ie. 12345 for when customers want to make payments.

ie. Key operation 12345 #/TM/SBTL
then 40.00 RA (received on account)

Does this help?

what is your interpretation of what that does for you?

it's simply a number printed on the receipt and audit prior to a recieved on account operation.

this is not a customer account in the way i think you want to use the till
you cannot use this basic till to run customer accounts.

in the days when this machine was new, RA is a way of registering an amount of money that was added to the C I D or cash in drawer figure without actually selling anything - for example a christmas club, where you pay the shop cash but don't take any goods at that point. the non add number is just that - a number that prints on the paper- it could be anything - your last winning lottery numbers for example!

either way, whilst you can print a none add number at any time, you cant use the RA feature inside of a sale

if you could give us an insight into what it is you want to achieve with this feature, perhaps we can better advise on the way forward.

Thank you Andy! Basically, I use quickbooks to create invoices for clients. I run a camping, fishing, hunting lodge. I am having a problem with deposits. I use PLU's with automatic tax calculated. If a client pays a $400. deposit today and are not coming until January I don't know how to handle that. Do I just put the deposit in as RA and then deduct it later when they actually pay for the service?