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ER-A320 Help

4 Posts
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Posts: 2
Topic starter
New Member
Joined: 12 years ago

I recently reset my cash register.
After the reset, on each line of the receipt, it always print "gt CA @" at the end.
I don't know what is wrong with my machine. Is there any way I can make that go away?

Thank you guys.

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Posts: 433
Reputable Member
Joined: 15 years ago

When you reset it, did the date and time reset as well?
Also, do you see it if you print a report?

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Posts: 2
Topic starter
New Member
Joined: 12 years ago

When you reset it, did the date and time reset as well?
Also, do you see it if you print a report?

Yes. It's on every report I print. Even in the service mode, when I print 900 report, it's still after every line...

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Posts: 433
Reputable Member
Joined: 15 years ago

Sounds very much like a couple of the print rings on the drum have become stuck or broken. It is common when the printer gets to this age. You might have to get it looked at by a service tech

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