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Hi folks,
I have an ser-7000 that has 5 clerks defined that operate fine in the stay down, push button, setting.
The only problem I have is that as the till is used in a bar, two or more operators sometimes need to use it at the same time, but nomatter what I do, I cannot work out how to get a second user to sign on while the first still has a sale open.
I have tried everything I can think of regarding clerk interupt but it doesn't seem to make any difference. I'm sure it's some realy simple setting that I'm missing but I have read the programming manual from cover to cover more than once today and can't see anything in it about the problem.
In the prog options - mem allocation, clerk interupt is set to yes, # of lines for check/interupt is 30, and # of check tracking files is 2.
Any advice welcomed !
in s mode configuration set up the till number that holds the clerk interrupt data.
even if the till is stand alone set it up as if its networked first till =1 last till=1 means single till but activates various other functions - one of which is clerk interrupt.
you also have to have allocated memory for the clerk interrupt data in the initial set up - or its back to the beginning im afraid.
also check the number of checcks and lines per check are set high enough for your needs
in s mode configuration set up the till number that holds the clerk interrupt data.
even if the till is stand alone set it up as if its networked first till =1 last till=1 means single till but activates various other functions - one of which is clerk interrupt.
you also have to have allocated memory for the clerk interrupt data in the initial set up - or its back to the beginning im afraid.
also check the number of checcks and lines per check are set high enough for your needs
Thanks for both the replies Andy, I will check and see what I have done wrong this time 
Went into the settings and did as you suggested Andy apart from the allocated memory and it works fine now. Luckily I didn't have to do a full reset. Thanks for your help.
