Welcome to EpoS Wizard!
Hi,
Thanks very much for the above
I dont suppose you know which function buttons I would use to enable me to OPEN a table number, put someones food and drink on it, and then close the table number again so that its stored away so the customer can pay later, by recalling the table number back up onto the till for the customer to pay?? Do you know how I would set this up?
Also our message isn't printing on the till receipt printer. ie The name and number etc of the business on the top of the receipt. I have entered all the info I want on it in the messages section, but it's just not printing it. Is there something I need to switch on or change so that this message starts to print? The order etc is printing just not our header and footer of the receipt!
If you could help with the 2 things above, It would be much appreciated! I'll be able to start using it, once I sort the above things out!!!
Thanks very much in advance,
Paul
Hi,
Does anyone know why my receipt printer is printed each and evry transaction that is made on the till, even when the receipt is set to OFF. I have even set it as NO in the programme bit which says - Do you want a receipt to print automatically! I dont understand why it is doing it.
When I print a bill, or past receipt etc, it prints it fine with the pre/post message I have set to print on the receipt. But its printing a receipt every transaction that is mage and this receipt doesn't even have the pre/post amble message on like the proper receipts have!
I am confused as to why its continually printing every transaction made, and even without our business message on!! Can anyone please help me??
Many Thanks,
Paul
Sounds like its printing to the "kitchen" printer. If you don't have a kitchen printer then make sure this is not listed and if it is disable it.
if not a kitchen printer, check that you have not inadvertantly turned on an audit printer
This will indeed print every single transaction.
I have attached "Sam4s sps-2000 program" manual which may help for the beginners to use it.
________
Retail