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sam4s er5200m CLOSED Please help

3 Posts
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Posts: 6
Topic starter
Active Member
Joined: 13 years ago

Hello all,

Please help (again)

I am using the sam4s er5200m, I completed an initial clear which printed a result of OK. Which is good right? !Chin

Now the till is saying CLOSED regardless of what setting I put it in i.e. register, manager, void etc… the till is saying CLOSED and I am unable to work any of the buttons expect receipt feed which is not much help.

Can someone please tell/help so i can get the till working again.

Thank you so much in advance

Regards

SAV

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2 Replies
Posts: 371
Member
Joined: 16 years ago

Hi,

The closed message means you need to sign on a clerk in Reg mode.

Do you have any clerk buttons on your keyboard layout?
Usually they are the 4 top right buttons.

Dave

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Posts: 6
Topic starter
Active Member
Joined: 13 years ago

Dave,

thanks mate all sorted, i swear i tried that obviously didn't.

all working now thanks for your help

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