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Help !!! Till Locked

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Posts: 8
 TSL
Topic starter
Active Member
Joined: 14 years ago

Hi, I regretably let a memember of staff do some alterations on my SAM 4s ER-420m and now the till has completely locked us out :( It doesn't matter what mode it is in it display Mode Closed. If you try to do anything it just bleeps and say Time Error..... If I'm honest I think they have pressed to many programming and service codes trying to fix it before telling me ... Any sugesstion ..Dave

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Posts: 2464
Member
Joined: 15 years ago

yes- try logging a clerk on to the system!
on very rare occasions - the till may have corrupted and requires a ram clear [have seen this error once or twice - but normally says void mode in all positions]

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Posts: 8
 TSL
Topic starter
Active Member
Joined: 14 years ago

Hi, thanks for the reply :D I have tried login on as a clerk just beeps and says warning time error..Tried a full ram clear, it say's Ram All Clear OK and set memory allocation to default. But does not clear the "Mode Closed" on all modes??? any other idea's

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Posts: 2464
Member
Joined: 15 years ago

aaaaaaaaarrrrggghhh lB lB lB lB lB lB lB lB lB lB

THEN SET THE BLINKIN TIME!!!!!!

P mode 1300 subtotal etc etc etc.

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Posts: 8
 TSL
Topic starter
Active Member
Joined: 14 years ago

Lol done that and nooooooooooooo joy .

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