Help -- EC 420M programming and Z report

without the manual, i have no idea what 5 subtotal gives you.

try a 1 sub and a 3 sub see how you go [tyr it in x if you like - this reads it but not resets it

So (at the pains of me appearing realy dim), just to confirm, I should turn the key to "X" and then "1" (or "3") then "Sub-total" ?

This would allow me to see if one of them ("1" or "3") would "see" the new "Conf" category ?

And if it did, I would then proceed to do "Z" readings but with that different number ("1" or "3" --- not "5") ?

Something to try out on Monday I think !!

Thanks for your help Andy -- I will keep you posted.

1 into subtotal gives you all the information about the finances -how many cash transactions
how many card or cheque transactions and their value

3 into subtotal is all about stock - the name of the product sold and the quantity sold together [depending on programming] the % of your total sales that product made up.

because you have not been resetting these figures, i would guess that the figures held against them is going to be huge and will only make sense at the end of the first days trading after a z report on each

keep us posted

Andy, took most of the week for me to be able to get at the Cash register before somebody else cashed up !!

Tried every permutation of X and Z Reports at the end of the day.

Every "X" report has the "Conf" key (PLU 12) noted, along with totals.
The cash total for the Confectionery so recorded tallies with our hand-written records.

Not one of the "Z" reports even sees the "Conf" key.
And yet ... the cash total in the till each day is correct !!
I am assuming that even although the money for Confectionery is being entered using the PLU 12 ("Conf") key, it is being recored under another heading !!

Very strange !!

So ... the "X" reports "see" the "Conf" key, but the "Z" reports don't !

that's impossible
the x is exactly the same as a z but the x reads or eXamines the figures, whereas the z Zeros the figures

either i have missed something or that till is corrupted

anyone else want a stab at this one? i'm beat