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Help -- EC 420M programming and Z report
Hello folks, I hope you can all help.
I have a Sam4s EC-420M cash register in our little Museum shop.
It works fine with previous programing in place, but we need to have a new section on it for "Confectionery."
There is one key (PLU 12) which wan't allocated to anything yet.
I'm a complete newbie at this, but was able to connect my cash register to my pc and use the Samsung SHC PC software to connect to the register (with the key turned to the "S" mode)
I wanted to allocate a name to a previously unused key on the till -- PLU 12.
I used the "Edit Program", "PLU" route to rename the key "Confectionery" and made sure that all the same boxes were ticked as in the other (working) keys.
I made sure that I hit the "exit and save" option.
Howe
ver, I noticed that in the normal receipts today, that it sales through this key are still being marked as "PLU 12", and even worse was that my end-of-the-day Z report cash-up receipt did not show ANY entry for "Confectionery" or indeed ANYTHING to do with "12" !!
Have I forgotten to do something whilst having the pc connected to the register ?
Apart from renaming the PLU 12 key as "Confectionery", do I have to do something else to make the cash register "see" it as such in the receipts ?
Is there something that I am missing in respect to the Z report ?
All help appreciated !!
people get bogged down with connecting to the pc
it would probably take hours to sort that one out!
easy answer is to program it manually from the pc - its only one button!
turn the key to p enter 300 into subtotal, push plu 12
type the name [the small letters in the bottom right hand corner of the buttons denote alpha text function] press x/time press casah to finish - job done!
let us know how it pans out
Thanks Andy -- I tried it this way and the normal till receipt acknowledges such individual sales as being "Conf" (which is what I entered it as).
However ... no such luck with the Z report end-of-day till receipt
!!
The crazy thing is that the Z report receipt does NOT show any key "12" transactions at all, and yet ... the cash register balances !!!
All I can think of is that the sales that we are putting through on the PLU 12 key (ostensibly as "Conf") are going in as "Souvenirs" (on the PLU 11 classification).
Baffling !!
HANG ON........
PENNY DROPPING..........
I'M GUESSINT THAT YOU ARE DOING A FINANCIAL READING - 1 SUBTOTAL
AND NOT FOLLOWING IT UP WITH A PLU READING - 3 SUBTOTAL......AM I CORRECT???? MMMM???
Andy, as I say, I'm a newbie to all of this.
For years now, what we've been doing at the end of the day, is we turn the register ket to "Z", type in "5" and press "Sub-total".
This is how we have been creating our end-of-day receipts.
With a few exceptions, it seems to have worked, printing out the daily total of all the sales for each Department already inputted onto the cash register.
Is this wrong ?