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ER-380M Discount problem

25 Posts
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Posts: 675
Honorable Member
Joined: 17 years ago

Weird one. They don't want to mention the methods for barcode PLUs anywhere. I have told my supplier, and he has to ring Australia to find out some other info, so he'll ask your question too, and get back to me. There must be a way to do it.

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Posts: 22
Topic starter
Eminent Member
Joined: 17 years ago

Thanks Mark,
I really appreciate it.
Kind Regards,
Brian

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Posts: 675
Honorable Member
Joined: 17 years ago

Hi Brian. Australia got back to us.
Unfortunately they took the easy way out 🙁 They suggested getting the latest PC utility, and doing it by that. This was always an option of course, but you shouldn't have to do that. They said if you do it on the register by a low code, and a high code, it will try to fill every bar code number inbetween, and therefore fill all of your available PLUs that you are not using. They said the utility was always intended to fulfil this kind of programming, so that's why they give it away free.
Therefore, you should find it on a dealer site for your area, or free from the dealer where you purchased your machine. Our Aust supplier has it free for download, but I'm not sure if it has all of the features of your currency/tax and other regional specific options.
If you decide to use it, but can't find it, let me know and I'll give you a link. Also, you will need a cable, but I can find the pin connections for that for you.
Otherwise, it looks like you will need to do your products manually.

Mark

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Posts: 22
Topic starter
Eminent Member
Joined: 17 years ago

Hi Mark,
I have the software on my laptop but fpr some unknown reason it will not connectthe the till, I have a serial to usb cable and it say port error everytime i try and connect. I also have the software on my home pc and I know that connects so will have to take the till home with me and program it there.
Thank you for all your help.
Kind Regards,
Brian

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Posts: 675
Honorable Member
Joined: 17 years ago

Ok. That should sort it then. They said you should be able to multi-select the products to program them all at once. I've never used the software, so can't be much more help. They did say old versions might not do it, so see how you get on.

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