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% discount calculates wrong VAT

7 Posts
4 Users
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Posts: 19
Topic starter
Active Member
Joined: 17 years ago

When I enter PLU's into the register the VAT calculates correctly. If I enter a PLU and then press

10 %1

to deduct 10% off an item, the VAT is calculated off the undiscounted price rather than the discounted price.

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6 Replies
Posts: 53
Trusted Member
Joined: 17 years ago

Hi

Might be able to help you but i would need to know what machine you are using?

Tillman

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Posts: 19
Topic starter
Active Member
Joined: 17 years ago

Its the ER-380M

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Posts: 19
Topic starter
Active Member
Joined: 17 years ago

Anyone please. I'm desperate :(

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Posts: 675
Honorable Member
Joined: 17 years ago

Hi. You might need to set the discount as VAT taxed.
If you do a prog scan for the percent keys, it will tell you if they are taxed.

Key to P mode.
15
SUBTOTAL
4
X/TIME

Now I think you press the %1 button
CASH

That should print the details of the percent button. See if it has VAT applied.

Mark

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