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5200 pc utility

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just finished all the plu in the pc utility downloaded to register did some p mods on register which i got from forum ie turn off journal printer then uploaded back to pc
checked in Edit PLU i now only have 1 13 25 37 49 61 109 i should have a full set of 116 plu
i copied the files to another directory and re did the up and down load same thing
all the plu and prices are correct on the register why cant i see the plu in the pc utility????
there are some strange no plu ie 605415442 if i try and edit i get "please enter no more than 14 characters" this happens on any plu
it seems the correct data is there just not on the plu edit as if i downloaded back to register all the plu and prices are correct

thanks for any help i thought i had it beat and now this

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Posts: 2464
Member
Joined: 15 years ago

you are using the wrong version of the utility for the eprom that you have in the register - ON NO ACCOUNT SEND ANYTHING BACK THE OTHER WAY TO THE TILL!!!!!

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Joined: 1 second ago

Well its the same one i used to set up the plu i already downloaded to the register and the plu show the correct information at the register thats the puzzling part they just dont show correctly in the pc utility

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Posts: 2464
Member
Joined: 15 years ago

upload to various versions of the utility - however, if you used the wrong version in the first place then you probably corrupted the plu file - but as you wern't using them, perhaps it went unnoticed.

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Joined: 1 second ago

i think i found the cause-my local POS dealer advised me the program would not run in windows 10
so I took their word for it but I only have windows 10 so I used the compability mode for windows 7
1st time it worked subsequent times no however i re tried several times, whilst the Edit program
showed garbage the correct info was intact i up and downloaded several times the plu showing in edit was garbage
but the info on the till perfect
I did it windows 10 perfect i guess i was hesitant to try windows afterall we should listen to our support people ?
alls good many thanks for your input

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