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RT 565

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Posts: 4
Topic starter
New Member
Joined: 11 years ago

Hi guys

Just bought an epos system from a shop and thanks to some posts here I've managed to get most things working well. One of the things I'm stuck on that i havens had much luck with is Consolidating Receipts.

Each item i press comes out on another line so if i wanted to sell 2x Cappuccino they would come out as 1x Cappuccino and 1x Cappuccino. Whats even more annoying is that every time i hit the error correct button that is displayed on the receipt as well.

A further problem I'm having (not as major as the previous one) is that when i hit no sale button to open the cash register it prints a receipt. I think I've gone through every menu to find a fix for either one, let me know if anyone has some advice.

Thanks

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Posts: 4
Topic starter
New Member
Joined: 11 years ago

forgot to mention im running windows ce ICR touch version v3.534

I saw the setting for consolidating the KP printer and the reg, but cant find anything for the Receipt printer.
The only way i know how to do it is by pressing 2 then the time button then the item rather then just pressing the item twice as i would normally do.

Thanks for your help

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Posts: 54
Trusted Member
Joined: 13 years ago

The settings for that are on the print receipt key, which is a status key, depending on the version of ICR that will also stop the error corrects printing, as for the no sale thing, I imagine that you just have the receipt turned on so it will print one for everything.

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Posts: 4
Topic starter
New Member
Joined: 11 years ago

Thanks, I've read a few times that the settings are on the Print Receipt key but i really had no idea what that meant. I found myself trying to long press the key to get to some settings. Your post made it very helpful when you mentioned that it was a status key. For anyone else having trouble go to program 3, then function keys, then status keys, then Print Receipt, then in the menu put consolidate item on.

Thanks again rob0411

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