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Kitchen Output ICR Touch 2009

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ant_harvey
Posts: 6
 ant_harvey
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Jun 10, 2021 7:22 pm
(@ant_harvey)
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Joined: 9 years ago

Hi all - I have a couple of questions. I am running an old ICR Touch system (2009 version 3.547) with two tills and a kitchen printer. Is there a way of outputting the kitchen tickets to a screen (in the kitchen) rather than the printer?
The second question is unrelated - the logo shown on my receipts I think is stored on the printer itself (BTP-200NP), how do I go about changing it?
Many thanks for your past and future help.
Anthony

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S1mon
Posts: 929
 S1mon
Jun 10, 2021 7:29 pm
(@s1mon)
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Joined: 10 years ago

I don't think you could ever run a Kitchen Video system on a version that old, and you certainly can't run the current KV system on it.

If the logo is actually stored on your printer then look for a manual for the printer. TouchPoint usually sends the logo down to the printer each time it needs to, look for a logo.rsc file in your ICRTouch folder. If it's doing it that way then you'll need the converter tool to build a new one.

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