Welcome to EpoS Wizard!

As you’ll no doubt have noticed if you’ve previously visited any time in the last decade or two, EPoS Wizard has undergone some quite drastic changes!

YOU WILL BE REQUIRED TO CHANGE YOUR PASSWORD
(See below if you are unable to receive a password reset request)

Read on »

Share:
Notifications
Clear all

Geller SX-590 Receipt issue

2 Posts
2 Users
0 Reactions
1,388 Views
Posts: 1
Topic starter
New Member
Joined: 13 years ago

I am having a problem with my register. Once i put paper into the receipt feeder, it just keeps feeding, and will not stop. I have tried turning off the receipt, restarting the register, but still keeps happening.

My guess its either a sensor or a software issue, but hoping someone can help as its now out of service. Print error is coming up if i try to x/z read, or process sale..

Reply
1 Reply
Posts: 336
Member
Joined: 16 years ago

That model has separate thermal printer for both receipt and audit rolls and these can give trouble. Is the receipt side only causing a problem or both printers? If receipt side only then I would try replacing the printer (printers are interchangable)
They are relatively inexpensive.
If you can pursuade a dealer to sell you the printer maybe you could do the job yourself

Reply
Share: