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Locking up on X/Z report (TE4500F) - Memory issue?
Hi All,
I bought a second hand TE4500F and have downloaded CV22 to program it. However, I seem to have a problem that when I try to do an X or Z report it will lock up (it starts to print stuff out, but just hangs). The only way to recover is to do a reset (hold receipt and power-on).
I think it's related to the number of PLU's I've transacted. To narrow down the problem, I've done a complete reset (hold journal down while powering on, entered code 10830, 000), and manually programmed some dummy prices into some PLUs. If I now do a few transactions (10 or so) comprising of multiple PLU presses (say about 25 each) i.e. totaling about 250 PLU sales, the machine will lock up when doing a X/Z PLU report.
I first noticed the problem after I had programmed up the machine using CV22, and it would lock up after only about 100 PLU sales!!! This leads me to believe it's a memory issue i.e. obviously when I've programmed all the clerks,depts, PLUs, etc there's less memory to store all the PLUs sales than when I've started from "fresh".
Do I need to either physically increase its memory (either increase the standard 512k RAM, or add a CF card)? I can't believe the standard machine only allows a few hundred PLU sales before locking up!?! Or do I need to allocate some more memory using CV22? If so, which File Name should I increase in the memory allocation table? From memory, I think I've allocated about 180k for my setup - surely this leaves enough of the 512k for storing the PLU sales? Or is that the problem - should I be adjusting one of the file names so my allocated memory is nearer the 512k mark?
Many thanks,
Chris.
Hi All,
I've managed to ascertain what's been happening here if anyone's interested.
Apparently, it's because the journal paper had run out. (Don't I feel foolish!). Not sure why it doesn't come up with an error message or why it doesn't lock up if only a few PLUs are transacted, but there you go!
Hope this helps if anyone else has a similar problem.
Regards,
Chris.