casio th t500 still problemm

casio tk t5oo
need still help
have tried other help for cash register and here is the help I got.

I have Casio tk-t500 and there can just by one clerk at the time working on it, but for two days ago it was ok with 3 at the same time. I have read the manual at least 3 times but I cannot find out what is wrong so help will be good, are starting to be desperate.
* Can you explain the problem a little better? Were you using the clerk interrupt system? How did you normally sign one clerk off and the next one on?
hafdishunfjo I sign on with, 1 and then clerk key ore, 2 and clerk key , we thing that the was a loose connections with the battery but now we have fix that. But the clerk is the only one i cannot fix
hafdishunfjo NOW I have reset everything and set in Initialization 40000040830 I saw it somewhere. And I have reinstall all programmer and everything is working except the clerk button, now if I sign in as clerk no. 1 and print in something and then try to sign in clerk no. 2 the receipt prints out and it says SRVC TL.
* It is most important to initialize correctly and set up using clerk interrupt. I have never seen that MAC code before. It looks very strange. There seems to be a password embedded in it for some reason. Anyway, it sounds right to have SRVCTL (service total) printing so you are probably nearly there. I find it strange that you are not using 0 CLK# to sign off. Normally you cannot sign off correctly without it. Try that first
hafdishunfjo they did not have to sign off between chance clerks just set a new clerk number in and then they could be to ore 3 at the same time
hafdishunfjo now I have tray that, but I have to finish the transition before I can chance to the next clerk
hafdishunfjo Sins last time I have reset the machine to times and now I can´t use the flat plu. I can’t get it, Isn´t it anywhere on the Internet a receipt over, for exemplar: store like ours. we just want to use all the flat plu, departments, and few plu. No taxes, no checks, no bills, no scanning, no printer, no nothing. I have been traying to translate everything I could in Google translate. And that is not good, for example "compulsory" is translated as children school. If you know about somewhere I can find a page how can help me please let me now.
* It sounds like you are using a manual that you do not understand then. These are dealer settings that you need to understand in order to program them. Most people would not attempt this level of programming. If you want to attempt it, it would pay to get the manual in your language so you can follow flag settings and MAC instructions. Guessing and copying other people's MAC codes is not ideal because there are country and model specific settings. I'm wondering if you are actually using the right manual. It should look like this:/manuals/cashregisters/Casio_TK-6000_TK-6500_TK-7000_TK-7500_TK-T500_CE-6000_etc_dealer_manual. If you do not have the correct manual, you can't run through the Program 5 file structure and set all of the files correctly. Then you should have set the machine features tables in program 3. Once you have these set correctly, you perform key allocation and then program 2 text settings then program 1 pricing. There is nothing simple about setting up a complicated register such as this model - especially if you want extras such as clerk interrupt system. Without knowing your original settings from your dealer, I will only be guessing a lot of it.
hafdishunfjo this is the manual that I am trying to use but you cannot get it in other languish her but English and that is not the English you learn in school. I can better understand Dansk and I am Icelandic so I am in deep sh......
hafdishunfjo I started with program 5 and did file MENU SHEET NR. 1 38-500 28-100 29-10 32-20 33-3 36-400 41-3 47-168 62-10 78-57 79-78 80-193 81-11 82-38 83-92 09-99-99 10-31 18-20 20-3 15-100 60-300 07-20 30-50 11-200-200 93-2 99-99 01-97-97 02-400-400 05-99-99 04-4500-4500
then I did program 3. 01-2--2200000000 04-22--4000009941 05-2--4200003002 06-22--0422000200 07-22--0001017700 08-22--0777707743 09-22--7777777777 10-22--7771000000 15-22--0000000000 16-22--0020000077 17-22--0000000000 18-22--0099000000 21-22--1300300000 26-22--0000002000 28-22--1007250040 29-22--2016310000 and then program 5 CLK# %- CORR - NB #/NS PD RCT RCT ON/OFF DEP01 DEP02 DEP03 DEP04 DEP05 DEP06 DEP07 DEP08 and program 3 I did for department plu 000000000400 for cash 000004009999 for receipt 000004000003 and for the other programming I have tray back and forward and it seems to work best to drop it. then I named all plu and set price and receipt and the I did an X and 01072002 sub CA/TEND CA/TEND 1 CA/TEND 2 CA/TEND curence CA/TEND 1 CA/TEND
hafdishunfjo I have try so many time and so many different number to see what happens. Sometime the euro button has not works other times the departments and now the flat plu and I really don´t remember what I did the other time when it worked I have thrown out to full big bag of trash
*Did you link the clerk secret numbers to interrupt buffers?
hafdishunfjono how do I do that?
* It should be listed in the manager operation section. Have a look for linking clerk secret numbers to interrupt buffers. There is a clerk button method, but you are obviously using secret code logon so that will be the one you want
hafdishunfjo It says MGR-check no. for interrupt (max. 6 digits) - clerk no. (4 digits) - x/date time - sub. What is check no.? And clerk no. 4 digits 0001 ore 0107???
hafdishunfjo what is secret code, and what is secret number? It stands nothing about secret code in the manager operation section.
* It depends how you have set your clerk secret codes. If you haven't changed the secret code, then it is the same as the clerk number. For the check number, you just select a check number that you want to save a clerk's current sales into. I would save into the same check number as the clerk number just to keep it simple
* If you haven’t changed it, the default for clerk 1 is just 1. Clerk 2 is 2 etc. I'd use check 1 for clerk 1, check 2 for clerk 2. Just single digits if you haven't changed the clerk secret code from the default one.

hafdishunfjo now I have done that. 1 for check, and 0001 for clerk no. 1. Now I can use one clerk and as soon that I try to use another clerk number the receipt comes out and it stands in the bottom SRVC TL ???' and I cannot used cash bottom it just beeps....

* It certainly sounds like it is working. You should be able to log clerks on and off and have the service total re-appear. If that isn't happening, then I am sorry but I can't think of anything else. I prefer to use tables instead of clerk overlap, so that is all the experience I have. Now I'm definitely going to stick with tables. They work well.
hafdishunfjo thanks for trying.

and it did´t help. I hope that there is someone in her that understand what that is that I am doing wrong .

now I need just to get the flad plu to work... anyone??????????????